The Rebel Magick website is operated by Magick Brisbane.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit the Rebel Magick website, contact us, submit an enquiry, make a booking or purchase, participate in a retreat or private experience, request an additional service or otherwise communicate with us.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

COLLECTION OF YOUR PERSONAL INFORMATION

You may browse most areas of the Rebel Magick website without providing personal information.

We may collect personal information when you:

– submit a contact or enquiry form;
– enquire about a retreat or private experience;
– purchase or request a retreat, package or experience;
– request or purchase an additional service;
– provide preferred dates or availability;
– communicate with us about an existing or proposed booking;
– subscribe to emails, updates or marketing communications;
– correspond with us by email, telephone, through the website or through another communication channel;
– participate in a Rebel Magick retreat, private experience or service.

Information collected may include your:

– name;
– email address;
– telephone number;
– general location;
– preferred retreat, experience or service;
– preferred dates and booking information;
– information about another person included in your booking, such as a partner;
– accommodation or scheduling requirements;
– accessibility requirements;
– information about the experience or service you are seeking;
– information you voluntarily provide in an enquiry, booking form or message;
– transaction and payment-related information;
– communication history with Rebel Magick.

Because some Rebel Magick retreats and services relate to intimacy, tantra, bodywork, massage, embodiment, relationships, wellbeing and personal development, information you choose to provide may sometimes be personal or sensitive in nature.

Please only provide information that you are comfortable sharing and that is reasonably necessary for your enquiry, booking or participation.

SENSITIVE INFORMATION

Depending on the retreat, experience or service you are interested in, you may voluntarily provide information relating to your physical wellbeing, personal circumstances, relationship, intimacy, emotional wellbeing, accessibility requirements or other matters that may be sensitive in nature.

We only ask that you provide information that is reasonably relevant to determining suitability, arranging your experience, responding to your enquiry or safely providing the service you have requested.

Where sensitive information is collected, we will handle it with appropriate care and use or disclose it only where reasonably necessary, where you have consented, or where otherwise permitted or required by law.

RETREAT AND EXPERIENCE ENQUIRIES

Rebel Magick provides retreats, private experiences and additional services rather than operating as a public practitioner directory.

When you submit an enquiry or booking request, we may use the information you provide to:

– understand the retreat or experience you are interested in;
– discuss suitable dates and availability;
– determine which services or optional additions may be appropriate;
– respond to questions about your proposed experience;
– arrange your booking;
– prepare for your attendance;
– communicate important information before, during or after your experience.

Where another facilitator, therapist, practitioner or service provider is involved in delivering part of your booked experience, relevant information may be shared with that person where reasonably necessary to arrange or provide the service.

We do not provide your information to unrelated practitioners for independent marketing or solicitation.

BOOKINGS AND DATE ARRANGEMENTS

Some Rebel Magick retreats and private experiences may be purchased through the website before specific dates are finalised.

If you purchase an experience that requires dates to be arranged separately, we will use the contact and booking information you provide to communicate with you and arrange suitable availability.

Information relating to your preferred dates, participants, chosen experience, additional services and other booking requirements may be retained as part of your booking record.

Where an experience involves more than one participant, such as a couples experience, you should avoid providing unnecessary personal or sensitive information about another person without their permission.

ADDITIONAL SERVICES

Rebel Magick may offer additional services in connection with retreats or private experiences.

If you enquire about or request one of these services, we may collect information reasonably necessary to determine availability, suitability and any requirements relevant to the service.

Where an additional service will be delivered by another person, we may provide that person with the information reasonably necessary to prepare for and provide the service.

This does not mean that your complete Rebel Magick booking history or other unrelated personal information will automatically be provided to them.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

– respond to enquiries;
– process bookings and purchases;
– arrange retreat or private experience dates;
– provide information you have requested;
– communicate with you about your booking;
– arrange accommodation, services or activities associated with your experience where applicable;
– arrange additional services you have requested;
– determine availability or suitability where relevant;
– process payments and maintain transaction records;
– provide customer support;
– communicate changes relating to a confirmed retreat or experience;
– maintain appropriate business and booking records;
– administer and improve the Rebel Magick website;
– improve our retreats, experiences and services;
– manage safety, security and appropriate participation;
– send marketing communications where you have consented or where otherwise permitted by law;
– comply with legal, taxation, accounting and regulatory obligations.

We will not use personal information for purposes unrelated to those for which it was collected unless you have consented or we are otherwise permitted or required by law to do so.

SHARING OF YOUR PERSONAL INFORMATION

We may disclose personal information where reasonably necessary to operate Rebel Magick, manage a booking or provide the retreat, experience or service you have requested.

This may include disclosure to:

– Rebel Glea;
– facilitators, therapists, practitioners or service providers involved in your booked experience;
– accommodation or venue providers where necessary for your booking;
– website hosting and technology providers;
– email and communication providers;
– form-processing services;
– booking and scheduling providers;
– payment processors;
– accounting or administrative service providers;
– professional advisers;
– contractors or other service providers assisting with the operation of Rebel Magick;
– government agencies, regulators or other parties where disclosure is required or authorised by law.

We aim to limit information provided to third parties to what is reasonably necessary for them to perform the relevant service or function.

We do not sell your personal information.

PAYMENTS

Payments for Rebel Magick retreats, private experiences and additional services may be processed through third-party payment providers.

Rebel Magick does not generally receive or store your complete credit or debit card details.

Payment providers may collect and process information necessary to complete your transaction and operate under their own privacy policies, terms and security practices.

Rebel Magick may retain information relating to the transaction itself, such as:

– your name;
– the experience or service purchased;
– the amount paid;
– payment status;
– transaction references;
– invoice or receipt information;
– dates associated with the transaction.

Information relating to cancellations, refunds, credits and payment conditions is dealt with under our Terms and Conditions and any specific booking conditions applicable to your purchase.

WEBSITE ANALYTICS, COOKIES AND TECHNICAL INFORMATION

When you visit the Rebel Magick website, certain technical information may be collected automatically.

This may include:

– browser type and version;
– device type;
– operating system;
– pages viewed;
– date and time of access;
– referring website or source;
– approximate geographic information derived from technical data;
– general website usage and interaction information.

Cookies and similar technologies may also be used to operate the website, remember preferences, understand visitor behaviour, measure website performance and improve the user experience.

Some third-party services integrated into the website may also use cookies or similar technologies in accordance with their own privacy practices.

You may be able to control or disable some cookies through your browser settings, although doing so may affect the functionality of certain parts of the website.

WEBSITE FORMS

Information submitted through website forms may be processed using third-party website, form, hosting, email or customer-management technology.

Information submitted through a form may be stored within these systems as reasonably necessary to process your enquiry, manage your booking or maintain appropriate business records.

Please avoid including unnecessary sensitive information in general website forms.

EMAIL AND COMMUNICATIONS

If you contact Rebel Magick by email, website form, telephone, messaging service or another communication method, we may retain that correspondence as part of our business records.

This helps us respond to your enquiry, manage bookings, understand previous communications and provide appropriate customer support.

Communications may sometimes contain personal information provided by you. We ask that you avoid sending information that is not reasonably necessary for the matter being discussed.

MARKETING COMMUNICATIONS

If you choose to subscribe to emails, updates, offers or other marketing communications from Rebel Magick, we may use your contact details for that purpose.

We may communicate with you about matters such as:

– upcoming retreats;
– new experiences;
– additional services;
– availability;
– events;
– relevant news or updates;
– offers and promotions.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending communications that are reasonably necessary to administer an existing booking, transaction or service.

PHOTOGRAPHY, VIDEO AND MEDIA

Rebel Magick may occasionally photograph or film aspects of retreats, locations or experiences.

Attendance at a Rebel Magick retreat or private experience does not automatically mean that identifiable photographs or video of you may be used for promotional purposes.

Where identifiable images or recordings of participants are intended to be used for marketing, promotional or commercial purposes, appropriate consent will be obtained where required.

Where you separately provide photographs, testimonials or other material for publication, we may use that material in accordance with the permission you have provided.

You may contact us if you have questions about how an image, testimonial or other material featuring you is being used.

STORAGE AND SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically within website systems, email systems, booking platforms, payment systems, cloud services or other business systems used by Rebel Magick and its service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business, accounting or administrative purposes, or as required by law.

When personal information is no longer reasonably required, we may take reasonable steps to delete, destroy or de-identify it where appropriate and lawful to do so.

OVERSEAS SERVICE PROVIDERS

Some technology, website, payment, email, hosting, cloud storage or other service providers used by Rebel Magick may operate or store information outside Australia.

As a result, personal information may in some circumstances be processed or stored in another country.

Where applicable, we take reasonable steps in relation to the handling of personal information by the service providers we use, having regard to our obligations under Australian privacy law.

ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION

You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request.

In some circumstances, access may be limited or refused where permitted by law. If this occurs, we will respond in accordance with applicable legal requirements.

To request access or correction, please contact us using the details below.

PRIVACY CONCERNS AND COMPLAINTS

If you have a concern about the way Rebel Magick has handled your personal information, please contact us using the details below.

We will take reasonable steps to consider and respond to your concern.

Where applicable, you may also have rights to raise a privacy matter with the Office of the Australian Information Commissioner or another relevant authority.

THIRD-PARTY WEBSITES

The Rebel Magick website may contain links to Rebel Glea’s website, retreat venues, accommodation providers, social media platforms, payment providers or other third-party websites.

Third-party websites operate independently and may collect personal information according to their own terms and privacy policies.

Rebel Magick is not responsible for the privacy practices, security or content of independently operated external websites.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information to it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to the Rebel Magick website, retreats, experiences, services, technology, business practices or legal obligations.

The latest version will be published on the Rebel Magick website.

Changes will apply from the date the updated Privacy Policy is published.

CONTACTING US

If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to raise a privacy concern, please contact:

Rebel Magick
Operated by Magick Brisbane

Email: rebel@rebelmagick.com

Post:
Attn: Privacy
Magick Brisbane
Mt Gravatt, QLD
Australia